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DojoPro

Terms of service

These terms govern the use of DojoPro. They apply to the school that subscribes and to everyone who accesses the service through it: instructors, students and guardians.

Version 2026-09-26 · effective 2026-09-26

Draft

Draft — pending legal review

We wrote this ourselves at DojoPro, from our own reading of Argentine law: Ley 25.326 on personal data protection and its implementing Decreto 1558/2001, Ley 26.061 on the protection of children and adolescents, the Civil and Commercial Code, and Ley 24.240 on consumer protection. DojoPro currently operates only in Argentina; when it opens in another country, it will have its own terms there. No lawyer has reviewed it yet. We are publishing it as a draft anyway, because a school needs something concrete to read before trusting us with its students' data — and a text you can argue with beats a text that does not exist. Nothing here is legal advice.

1. What DojoPro is

DojoPro is a web application for running a martial-arts school: students and locations, classes and calendar, attendance, belts, tuition and payments, announcements and an internal forum.

We are not a school, we do not teach, we do not supervise training and we provide no health services. Everything that happens on the mat is the school's responsibility.

2. Who subscribes and who uses it

The school subscribes to the service and administers the accounts of its staff and students. People access it through their relationship with that school; when the relationship ends, the school can revoke the access.

You must be of legal age to use the system, unless a guardian grants portal access to a minor from age 14, as explained in the Privacy notice.

To use DojoPro you have to accept these terms and the Privacy notice, and give your express consent to the data being hosted in the United States. They are asked for at sign-up and, when a new version requires it, on a screen shown at sign-in; for a minor, their guardian gives them. Without that consent we cannot provide the service: whoever does not give it cannot keep using it.

Accounts are personal. Sharing credentials is prohibited: it destroys the record of who did what, which is precisely what protects families.

Everyone who uses DojoPro is responsible for the accuracy of what they enter and for looking after their account and credentials. The school is additionally responsible for its students' data, as the data controller.

3. What the school is responsible for

  • Having a lawful basis for enrolling each student and for asking for the data it asks for.
  • Obtaining and keeping current the health and image consents, using the tools the system provides.
  • Verifying each guardian's relationship in person before granting access to a minor's health record.
  • Entering accurate data and correcting it when a family asks.
  • Answering for what its staff do with the data: who it gives access to, what each instructor enters, and how they use the information, on and off the platform.
  • Removing access for anyone who leaves its staff.
  • Taking access, rectification and erasure requests from its students and families and resolving them within the statutory deadlines, which run from the day the school receives them; erasure requests it passes to our team, which carries them out.
  • Not recording health, family or legal information in the free-text fields meant for training observations.
  • Registering its database in the Registro Nacional de Bases de Datos kept by the AAIP, where that is mandatory.

4. What we are responsible for

  • Keeping the service available and working, with reasonable diligence.
  • Protecting the data with the technical and organisational measures described in the Data processing agreement.
  • Processing data only on the school's instructions.
  • Accessing the school's data only to give the support it asks for, to deal with a security problem, or to meet a legal obligation.
  • Notifying the school, without undue delay, of any security incident affecting its data.
  • Purging data automatically, every day, when the published retention periods run out.
  • Carrying out the deletions the school passes to us, and passing to the school, the same day, any request that reaches us directly.
  • Giving notice before adding a new subprocessor.
  • Returning or deleting the data at the end of the relationship, as the school chooses.

5. Acceptable use

In using DojoPro, the school and its users agree not to:

  • Upload biometric data of any kind, or integrate the system with face or fingerprint recognition.
  • Upload special categories of data outside the fields designed for them.
  • Send commercial communications to minors, or use their data for advertising.
  • Use student data for any purpose other than running the school.
  • Attempt to reach another school's data, probe for vulnerabilities without prior authorisation, or scrape data automatically.
  • Upload unlawful content, or use the forum or messaging to harass anyone.

A serious breach of this section allows immediate suspension of the account, with notice.

6. Subscription and billing

The service is sold as a monthly subscription, at the price and scope in force when it is taken out. Amounts are stated in Argentine pesos, taxes included where applicable.

Recurring charges are processed through MercadoPago. To create the subscription we pass MercadoPago the email of the subscribing account; payment details are entered directly at MercadoPago, and DojoPro neither sees nor stores them.

A price change is announced at least 30 days in advance and applies from the following cycle. If you do not accept it, you can cancel before it takes effect.

Non-payment suspends administrative access after the grace period we state; a suspension does not delete data.

7. Termination, suspension and data return

The school may cancel at any time, effective at the end of the current paid cycle. We may suspend or terminate for a serious breach, with prior notice and a reasonable chance to fix it where the case allows.

For up to 90 days after cancellation, the school may ask us, at the contact address in the footer, for a copy of its data in a structured, commonly used format, or for its deletion. Our team does either from the admin area within 30 days of the request, and a deletion always starts by handing the school a full copy of its data. Deleting the school first cancels at MercadoPago its staff's DojoPro subscriptions that could still charge, and does not go on until MercadoPago confirms; then it erases every student as described in the Privacy notice, deletes the accounts of guardians left with no child and of staff who worked only at that school, and deletes all of the school's content (classes, events, announcements, products, plans, forum and invitations); each branch remains as an empty, closed record. If the school asks for nothing, 90 days after cancellation we delete its data from active systems. Either way we keep what we are required to keep: payments, anonymised and without their free-text notes, and consent records, for 10 years, and issued invoices and receipts, as issued. Backups delete themselves when our database provider's retention period runs out, and are not restored selectively.

8. Data and intellectual property

The data the school enters belongs to the school. DojoPro processes it only to provide the service to the school, on its behalf and on its instructions: to host it, back it up, protect it and support the school when it asks. We do not sell it, we do not pass it on, and we do not use it for advertising, to train models or for any purpose of our own.

The DojoPro software, brand and design are ours. A subscription grants a right to use, not an assignment.

The only thing we use for ourselves is aggregated, anonymised metrics — which identify no person and no school — to understand usage and improve the product.

9. Warranties and liability

We work diligently to keep the service available and correct, but we do not warrant that it will be uninterrupted or error-free. It does not replace an instructor's professional judgement or the advice of a health professional.

The school decides what data it enters, what it uses it for and who on its staff has access. DojoPro does not control, and is not answerable for, the decisions the school or its instructors make with that information, or the use they make of it outside the platform. This does not limit our liability for the security of the system, for our own breaches, or for what the law imposes on us directly.

To the extent the law allows, our total liability to the school is limited to the amounts paid in the 12 months before the event giving rise to it. None of this limits liability for wilful misconduct, for personal injury, or the obligations that data-protection law imposes on us directly.

10. Governing law and changes

These terms are governed by the law of the Argentine Republic, and any dispute is submitted to the ordinary courts of the City of Buenos Aires. If the person using the service is a consumer, this does not affect the rights granted by Ley 24.240 on consumer protection.

When we change these terms we publish the new version with its effective date, and give at least 30 days' notice where the change is material. If the change requires accepting them again, we ask on the screen shown at sign-in.